Service center business

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As a product manger I had always believed in building products. Many times wonder why do people get into services at all (business,jobs..), especially when scalability and margins are known issues.

But today, when I visited a computer hardware service center, I realized that it an integral part of our life and there is a symbiotic relationship between the two :)

“Daddy…what do you do at office?”

This is the question that my 4 year old asks me often. Many time i used to dodge these questions by saying generic answers like 'I work', 'I work using a laptop', 'I write' etc., I know that he never understood the actual meaning of work and he pretends as if he understood what i said. 

Every time i get to answer such questions, i feel compelled to come out with a better answer next time. Even if i have to answer a grown-up, it is not about 'We prepare road maps, prioritize features, write requirements, product launch activities. These are just the means to achieve a 'purpose' and off late have been thinking about what is the purpose, why am i prioritizing features or writing requirements.

Recently, it just flashed across my mind that the right answer could be that "We as product manager solve Problems". Is that all? Is it that simple? Looks like it is that simple.

Let try the above with him the next time and see his reaction

Test Post from Windows Live Writer

Test post to posterous from Windows Live Writer

Test Post from Windows Live Writer

Test post to posterous from Windows Live Writer

Prezi.com : Can this Product kill the PowerPoint ?

Just watched the tutorial about prezi.com. Amazing product. The best thing about this product is that it is completely non-linear, as opposed to creating slides in a sequential manner and then define the way in which you want the details to be shown.

Thumbs up!!!

Book Suggestion – Unfolding the Napkin : The Hands-On Method For Solving Complex Problems With Simple Pictures

Unfolding the Napkin  is definitely a good book and highly recommended for Product Managers. More importantly this book contains precise examples on how to go about the process of visually representing problems and potential solutions and is definitely worth having it

There is a follow-on book to the popular book - The Back Of The Napkin: Solving Problems And Selling Ideas With Pictures. But the Unfolding the Napkin seems to be a lot better on account of less theory and more practice.

 

Given the fact that PMs are expected to ‘Sell Ideas’, do give it a try when you find some time

 

Book Suggestion – Unfolding the Napkin : The Hands-On Method For Solving Complex Problems With Simple Pictures

Unfolding the Napkin  is definitely a good book and highly recommended for Product Managers. More importantly this book contains precise examples on how to go about the process of visually representing problems and potential solutions and is definitely worth having it

There is a follow-on book to the popular book - The Back Of The Napkin: Solving Problems And Selling Ideas With Pictures. But the Unfolding the Napkin seems to be a lot better on account of less theory and more practice.

 

Given the fact that PMs are expected to ‘Sell Ideas’, do give it a try when you find some time

 

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